Our process

Suren — commissioning and managing smart buildings from a phone

Suren is the app installers and building administrators use to set up and run Suren Systems' building hardware: touchless elevator calling, lighting zones, and door and gate access. One Flutter codebase ships to both Android and iOS. Installers register a building, upload floor plans, pair Bluetooth devices floor by floor, program them, and run a full elevator test before handing the building over to its owner.

Works without Wi-Fi — exactly like Brisq's cleaner app must

Elevator shafts, basements and mechanical rooms have no reliable signal, so the Suren app talks to devices directly over Bluetooth Low Energy and syncs with the cloud backend when a connection is available. Installers scan, pair and program hardware on site with live signal-strength readings, and the app handles timeouts and flickering signal gracefully. This is the same offline-first pattern Brisq's cleaner app uses for checklists and photos inside buildings.

Many buildings, many roles

Every building is its own top-level space with its own floors, devices and users. Four built-in roles — Installer, Building Admin, Manager and User — each see different actions, and admins can create custom roles and permission sets. Ownership can be transferred, buildings move from Draft to Completed, and users are added or removed as people move in and out. Brisq uses the same model: customers, cleaners and the operations team each get their own view, scoped per building.

• Multi-building management
• Offline-first (Bluetooth, no Wi-Fi)
• 4 roles + custom permissions
• Floor plans & device pairing
• End-to-end install testing
• Ownership transfer & handover
• One codebase, Android + iOS
• Cloud sync when connected

Miami Dental — AI agents and a custom CRM running a clinic's operations

For a dental surgery practice we built a custom CRM and operations dashboard — patients, appointments, check-ins, billing, marketing and integrations in one place — and connected AI services on top of it to run day-to-day operations with a minimal on-site team.

Retell AI and other AI services, connected to operations

A Retell AI voice agent answers the practice's phone line around the clock in English and Spanish, books appointments directly into the schedule, and takes deposits. Retell messaging handles SMS reminders and a smart-fill waitlist that automatically refills cancelled slots. AI conversations, bookings and follow-ups all land in the same custom dashboard the team works from — no swivel-chair between tools.

A custom-built CRM, not an off-the-shelf one

Instead of forcing the practice into a generic CRM, we built their own: patient records, appointment management, arrival check-ins, billing, marketing campaigns and an integrations hub showing every connected service and its status. The practice owns the system outright — the same ownership model Brisq gets.

• Retell AI voice agent (EN/ES)
• 24/7 AI booking with deposits
• SMS reminders & smart-fill waitlist
• Custom CRM & dashboard
• Appointments & check-ins
• Billing & marketing tools
• Integrations hub
• Client owns the system

CE Marketplace — multi-vendor and consumer systems for medical institutions

A marketplace for medical institutions with multiple vendors and consumer-facing systems for both sides: vendors list and manage their offerings, while institutions and their people browse, buy and track in one place. The same two-sided model Brisq uses for customers and cleaners.

• Vendor portal
• Consumer storefront
• Institution accounts
• Admin oversight

[CONFIRM CE Marketplace details, timeline and results]